Become Customer Obsessed

Is the customer always right? “You what?” I said to myself (and yes, I do talk to myself)! According to Gallup, 71% of your customers are ready and willing to take their business elsewhere. Can your customer interactions be that bad that more than two-thirds are ready to leave you? I know that loyalty is [...]

A Social Selling Guide

A Social Selling Guide Social Selling is growing in popularity. In the last year alone, searches for the term rose by 67%. So what is it? How easy is it? Can it actually help secure business? To answer these questions and to clear up some misconceptions, we created a guide. The guide offers advice whatever [...]